IT Services
Establishing the cost and value relationship of IT for a business
increasingly vexes Management. With the growth of information technology
(IT) from a peripheral part of organizations’ internal systems
infrastructure to its present central and dominant role in operations, there
is an increasing need for Management to know the value of the expenditure in
IT to the business’ overall operations.
How then can the significant
and ever-growing cost of IT be expressed in terms that the business leaders
may relate to and come to understand as investment and efficient operations
rather than growing overhead? How can that equation be expressed in a
language that the business leaders can understand?
The Business Value
of IT knits this landscape together. It provides a reference for the full
range of value, demonstrating and managing practices. Business value is just
one output of the collection of processes through which businesses today try
to maximize the age-old equation of profit equals revenue minus expenses.
Business value is not identical to profit or revenue or expense. Rather
“business value” is a multi-dimensional output and different observers apply
different weights to different dimensions at different times.
Most
businesses today rely on IT to realize some of their business value. It has
been argued in recent years that IT may not provide as much value as it once
did. But, in reality, “optimizing IT enhances business performance”.
RefineNetworks is here to provide business leaders high ROI valued services from small to large
enterprises with a set of yardsticks for measuring IT inputs and outputs in
business processes and to provide solutions for transforming these measured
IT inputs and outputs into business value metrics appropriate for the
business enterprise.